1. What types of products do you offer?
We specialize in fashionable and comfortable maternity wear and accessories to support you throughout your pregnancy journey. Our collection includes:
- Maternity Clothing: Dresses, Bottoms, Coats & Jackets, Crops & Capris
- Footwear: Athletic Shoes & Sneakers, Boat Shoes, Boots, Clogs & Mules, Flats
- Accessories: Backpacks, Bangles, Belts, Bracelets, Chain Necklaces, Clasps, Cuffs, Drops, Earrings
2. Where do you ship to?
We proudly ship our curated maternity collections worldwide! However, due to logistical constraints, we are currently unable to deliver to some remote areas and parts of Asia. During checkout, you can enter your address to confirm if we can deliver to your location.
3. What are your shipping options and costs?
We offer two convenient shipping methods:
- Standard Shipping ($12.95): via DHL or FedEx, delivered within 10-15 days after dispatch
- Free Shipping: For orders over $50 via EMS, delivered within 15-25 days after dispatch > Please allow 1-2 business days for order processing before dispatch.
4. How can I track my order?
Once your order is on its way, we’ll send you a confirmation email with tracking information. This allows you to follow your package’s journey and know exactly when to expect your delivery.
5. What payment methods do you accept?
We accept Visa, MasterCard, JCB, and PayPal for your convenience and security.
6. What is your return policy?
We want you to be completely satisfied with your purchase. If anything doesn’t meet your expectations, you can return it within 15 days of receipt. Please contact our customer service team at [email protected] to initiate a return.
7. How do I know what size to order?
Our maternity wear is designed to accommodate your growing bump comfortably. We provide detailed size charts for each product to help you find the perfect fit. If you need additional guidance, our customer service team is happy to help you choose the right size.
8. Are your products suitable for all trimesters?
Yes! Our maternity collection is designed to support you throughout your entire pregnancy. Many of our pieces feature adjustable elements and stretchable fabrics that grow with you, providing comfort from early pregnancy through postpartum.
9. How do I contact customer service?
Our customer service team is always here to help! You can reach us at [email protected]. We typically respond within 24-48 hours during business days.
10. What if I need my order by a specific date?
While we strive to process and ship orders quickly, we recommend placing your order well in advance if you need it by a specific date, especially for special occasions. Delivery times may vary depending on your location and customs processing.
